Responsible Gambling Guidelines at melbet
Betting is entertainment — to make sure it does not become a problem, melbet provides several control tools and support options. Keep yourself safe, keep your family safe.
Betting is entertainment, not a dependency
Online betting is a favourite pastime for many — whether it is adding excitement to a cricket match or spending some time on slots. Staying within the right limits keeps it enjoyable. But when the habit goes out of control, financial and family problems can follow. melbet wants you to play with awareness and stay safe.
Our Terms and Conditions clearly state that you should read them before placing any bet. As part of responsible gambling, melbet encourages every member to keep track of their spending and take breaks on time. If you ever find yourself spending too much time or money, use the tools described below.
To learn more about how the site operates, you can read our About Us page, which explains melbet's goals and values. We believe that being informed makes it easier to make the right decisions.
Tools to keep yourself in control
Set a deposit limit
Set a daily, weekly or monthly deposit limit. Once the limit is reached, the account will not accept further deposits. This is the easiest way to stay within your budget.
Session time limit
Set a limit on how long you play in one session. When the set time is up, the system will automatically notify you — that is the right time to take a break.
Self-exclusion
Disconnect yourself from your account for a set period (from 7 days up to permanent). You will not be able to log in during this time. Just request it via live chat and it will be activated.
Take a break (Cool-off)
If you want to step away from betting for a while, request a short-term break. Your account can be paused from one day to several weeks.
View your spending history
From your account history you can view deposits, withdrawals and bets for any period. Having a clear picture of your spending makes it easier to make decisions.
Direct support
For any issue, contact melbet support via 24/7 live chat or email. You can communicate in Bengali — directly and confidentially.
Recognise the warning signs
If you notice any one of the following signs in yourself or a family member, it is time to seek help.
Trying to chase losses
Betting repeatedly to win back lost money — this is a dangerous cycle that only increases losses.
Losing track of time
Hours pass without noticing — attention drifts away from work, sleep or family.
Hiding it from family
Hiding the amount or outcome of bets from family or close ones is a clear signal.
Feeling uneasy when not betting
Feeling restless, anxious or irritable when not placing bets — this is a sign of psychological dependence.
Growing financial pressure
Money needed for essential expenses is being spent on betting, loans are being taken, or paying other bills is becoming difficult.
Becoming the only source of enjoyment
Nothing other than betting brings enjoyment — interest in hobbies, friends or family time has faded.
Ways to get help
Acknowledging the problem is the first step toward a solution. Do not face it alone — seek help.
melbet live chat support
Contact melbet's 24/7 live chat at any time of day or night. You can speak in Bengali. Requests for self-exclusion or limit setting can be made directly here.
Email support
Beyond chat, you can also contact melbet support by email. Write out your issue in detail — replies are available in both Bengali and English. Email address: [email protected]
Family and close ones
Telling a family member or a trusted friend is often the most effective first step. They can help you stop at the right time.
Mental health counselling
Speak with a professional counsellor or psychologist. Organisations and hospitals providing mental health services in Bangladesh can help with this.
Social services and NGOs
Various social organisations and NGOs working on addiction provide counselling free of charge or at low cost. Look for such services in your area.
Do a self-assessment
Ask yourself from time to time — how much did I spend last month? Was I within my plan? If the answer does not add up, set a limit before it is too late.
Practical tips for staying safe
melbet values the safety of every member. The platform uses SSL encryption and an account verification process, detailed in our Privacy Policy. But alongside technical safeguards, it is also important to build good habits of your own.
- Set a fixed budget before betting and stick to it — do not place any more bets once you reach that limit.
- Never think of betting as a source of income — it is entertainment and the possibility of loss is always there.
- Avoid betting when you are upset, tired or stressed — decisions made in that state are rarely sound.
- Each bet's outcome is independent — previous wins or losses do not affect the next result.
- Keep your account password secure — make sure no one else can use your account.
- Do not place extra bets out of excitement after a win — withdraw a portion of your winnings instead.
- Keep a family member informed about your betting habits — accountability helps you stay in control.
- Make sure minors cannot access your account — this is your responsibility.